Shipping & Returns

Welcome to Cj Tcg Collectibles! We take pride in our efficient shipping methods and careful packaging to ensure your items arrive in pristine condition. Our shipping costs are transparent and calculated at checkout, providing you with a seamless shopping experience. Your trust in us is our priority.​

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Lost or Damaged Packages​

Cj Tcg Collectables is not responsible for lost or damaged packages during transit. If you encounter any issues with the delivery of your order, please contact the shipping carrier directly to file a claim (Australia Post).

We take great care to ensure all items are packaged securely and protected during shipment. However, once dispatched, we cannot guarantee the condition of the parcel during transit and do not cover or reimburse for goods damaged upon arrival.

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Delivery Time​

The delivery time depends on the shipping method selected and the destination. Please note that delivery times may be affected by factors beyond our control, such as customs processing or unforeseen delays.

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Address Accuracy​

It is the customer's responsibility to provide accurate and complete shipping information. Cj Tcg Collectables is not liable for packages delivered to incorrect addresses provided by the customer.

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Shipping Confirmation and Tracking​

Once your order is shipped, you will receive a shipping confirmation email with tracking information. This allows you to monitor the status and estimated delivery time of your package.
Please check your junk mail to ensure that the notifications are not in there.

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Contact Information​

If you have questions or concerns about our Shipping Policy, please contact us.

By making a purchase from Cj Tcg Collectables, you agree to abide by the terms outlined in this Shipping Policy.
We appreciate your understanding and look forward to delivering an exciting experience!

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